Terms and conditions
Effective Date: July 1st 2024
This Terms of Payment ("ToP") document is an extension of our Terms of Use and serves as a legally binding agreement between you ("Company," "You," or "Your") if you operate or reside within India, and Aarkay Spatial Computing LLP ("Decharge.network," "we," "us," or "our"). These terms govern all payments related to the services, products, or associated documentation (collectively the "Service") offered by Aarkay Spatial Computing LLP or its third-party suppliers or licensors. Please review these Terms of Payment carefully. By using our digital platforms to purchase our Service, you agree to these terms. If you do not agree, you are not authorized to use our platforms.
Agreement to Terms:
By installing or using our digital platforms for transactions, you acknowledge and agree to the ToP. If you disagree with any part of the ToP, you are not permitted to use any prepaid payment instruments (PPI) or Wallets on our platforms. We reserve the right to modify the ToP at our discretion. Continued use of our platforms after any changes implies your acceptance of the revised terms. This document is an electronic record under the Information Technology Act, 2000, and complies with applicable laws, including the Payments and Settlement Systems Act, 2007, and related RBI guidelines. This electronic record does not require physical or digital signatures.
One-Time Password (OTP):
When registering on our platforms, you may be required to generate a one-time password (OTP) consisting of numeric or alphanumeric characters.
Account Responsibility:
You are solely responsible for maintaining the confidentiality of your registration details, including the OTP. You are liable for all activities and transactions conducted through your account, whether by you or any third party. Your account is non-transferable, and we are not responsible for any loss arising from unauthorized use. We reserve the right to suspend or terminate your account if we believe the registration data is inaccurate or if your account security is compromised.
Account Use You must take reasonable steps to prevent the misuse of your account. You are fully responsible for any consequences arising from unauthorized use due to negligence. You disclaim any liability on our part for unauthorized payments or any resulting losses. In the event of loss, theft, or misuse of payments, promptly inform us at [email protected]. Your liability for unauthorized transactions will be limited according to RBI regulations.
Card Payment:
We allow you to store and use credentials representing credit, debit, and prepaid cards ("Card") as authorized by the card issuer ("Card Issuer"). Both the Card Issuer and we reserve the right to exclude certain Cards from participation in the Decharge.network payments network. You must ensure that the Card details you provide are accurate and current. We are not liable for any inaccuracies in the Card details you provide. Eligibility of Cards may vary based on location and may change over time.
Unified Payments Interface (UPI):
Our platforms provide access to UPI services through third-party providers. Your use of UPI and mobile wallets is subject to the terms of service of those providers. We are not liable for third-party services.
Promotions and Discounts:
We may send information about services, discounts, and promotions via our app, SMS, or email. You may opt out of these communications at any time by using the link provided.
Affiliated Merchants:
Our platform may be used at affiliated merchants for purchasing our Service only. We are not responsible for the quality of third-party services or additional products provided by merchants beyond our Service.
Refundable Deposit:
In some cases, we may require a refundable deposit when activating or reactivating our services. If your service is disconnected unlawfully or if required by law, we will refund your deposit (without interest unless otherwise required by law) within forty-five (60) days after deducting any outstanding amounts.
Settlement of Accounts For ChargePoint Owners or Hosts:
Session fees will be collected from the end user by us and paid to you within T+30 days. If payment is delayed beyond 30 days without dispute, interest at 18% per annum will be payable. Any transactions settled outside our system will not be paid by us.
For End Users of ChargePoint:
You agree to pay all session fees, service fees, platform fees, and applicable taxes. Additional fees charged by hosts are the responsibility of the host, and we are not liable for such fees. We reserve the right to revise our fees without prior notice.
Prohibition Against Assignment:
Your rights and obligations under these ToP are exclusive to you and may not be assigned or delegated without our prior written consent. Any attempted assignment in violation of this ToP is void.
Dispute and Compensation:
To raise a complaint or request a refund, contact us within thirty (30) days of the transaction. After this period, we are not liable to address the issue. Compensation claims will be settled according to our Compensation Policy.
Force Majeure:
We are not liable to you for any harm, loss, damage or injury caused due to causes beyond our control such as tide, storm, cyclone, flood, lightning, earthquake, fire, blast, explosion or any other act of God, war, rebellion, revolution, insurrection, embargo or sanction, blockade, riot, civil commotion, labour action or unrest including strike, lock-out or boycott, interruption or failure of any utility service, enemy action, criminal conspiracy, act of terrorism or vandalism, sabotage, hacking, unanticipated technological or natural interference or intrusion, loss or damage to satellites, loss of satellite linkage or any other data communications linkage, loss of connectivity or any other irresistible force or compulsion.
Service of Notice:
Notices required under this ToP must be in writing and served to us at [email protected].
Governing Language:
All documents and correspondence related to this ToP shall be in English.
Governing Law and Jurisdiction:
These ToP are governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts in Hyderabad.
Arbitration:
Disputes will be resolved through mediation or, if unsuccessful, arbitration under the Arbitration and Conciliation Act, 1996. The arbitration will be conducted in Hyderabad, India, in English.
Amendment of ToP:
We reserve the right to amend, delete, modify, or supplement any part of these ToP in line with RBI guidelines and applicable laws. We will endeavor to provide seven days' notice of such changes.
As this is EV charging website so pricing will be shown after service has been provided
